Privacy Policy

Last Updated: January-2025

At IndigoLeap we value and respect your privacy. This Privacy Policy describes our policies on the collection, use and disclosure of your information that we may collect when you use our website (https://www.indigoleap.com) or when you engage in business with us as a client or supplier (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:

We may collect and process the following personal information about you:

Name
Email
Phone number
Work address
Job title
Business name
Payment details
Approximate location
Browser and device information
Device Identifier assigned by analytics provider

Personal Information provided to us

We will collect information that you actively and voluntarily provide to us such as contact details (including your email address, your name and phone number, location, business name) for example when you call or email us. We will also collect other information that you provide to us (such as your work address and payment details) should you engage us to work with you.

We may also collect information that has been actively provided to us by other individuals including your contact details (for example when your contact details are shared by a colleague of yours that we are working with).

Personal Information collected via automated means

We also collect information via cookies on our website to help us assess how our website is being used and which pages are being accessed in order to help us improve our website. The information collected could include your approximate geolocation, browser and device information and a Device Identifier assigned by our analytics provider. (See our cookie policy here).

Personal Information collected from other sources

We may collect Personal Data about you from third parties, such as other analytics providers, your bank on payment of invoices, or social platforms such as LinkedIn.

How We Use Your Information:

We use your information on the bases of:

Consent: We have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract: We have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation: We have to collect or use some of your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate interests: We’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.

We may use the information that we collect about you for the following purposes:

Contract:

to enter into or carry out a contract with you (for example your contact and payment details when you engage us in a contract)
to process payments (for example sending invoices to your finance department)

Legal Requirement:

to comply with any legal requirements (for example to verify your identity)
to respond and manage data subject rights requests (for example to facilitate data erasure requests)

Legitimate interests:

to provide and improve our products and services for clients (for example to ask for feedback to improve our content)
to deal with queries or complaints (for example emailing you with information or dealing with complaints)
to facilitate and manage our relationship with you (for example to contact you in the course of our work to complete the work agreed)
to generate leads (for example using client contacts to gain new leads)
to arrange meetings and events (to keep an appropriate log of meeting outcomes and attendees)
to respond to your enquiries or feedback (for example responding to emails or information requested)
to maintain and update our records (for example of work completed or payment records)
to provide information updates or marketing purposes (for example to contact you with new services that may help you)
to assess how you have accessed or used our website (for example to allow us to improve the information we have on our website)
to provide a bespoke service to you (for example in providing training specific to your team’s need)

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below.

Data processors and third parties:

We use a limited number of third parties to perform business functions on our behalf, such as processing our invoices, sending emails and hosting our online services. The service providers engaged must meet our standards on security and data processing and we only share the information necessary to enable these services according to their business function. We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

Accounting software provider. This data processor allows us to manage our invoicing, list our client contacts, process payments and manage our finances.
Email service provider. This data processor allows us to liaise with contacts over email
Cloud software provider. To enable us to create and store documents.
Analytics providers. To enable us to track website usage and analyse this data to gain insights to improve our services

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention Of Your Information:

We will store all of the information that we collect for as long as is reasonably necessary to deliver our service and we no longer need the information to contact you or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at hello@indigoleap.com. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies:

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:

Our Service or provided work may contain links to other websites, apps or software that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy and practices of every site you visit or service provider you use. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer hello@indigoleap.com. We will address your concerns in accordance with applicable law.